We have a range of tools to help your business, so make sure you use them to your advantage. As the title suggested. We deploy our resources to help you reduce your workload and let you focus on bigger decisions.

_{For container orders/purchases}
We have all the essentials to make the whole thing work seamlessly.

1. We have the collective purchase power and therefore the bargaining power. As we serve many customers, our brand is known to the factories and manufacturers. Despite we needed to recover our cost for the operation, you may be surprised that we often can offer a better rate than going direct. We have more favourable terms such as credit terms with the manufacturers and if anything goes wrong. We can dispute and withhold payment. This often is not offered to direct customers.
2. We have the local knowledge. Trading in a foreign country is tricky. Local culture and knowledge are often the keys to forming a successful relationship. The language barrier is one thing, but knowing who is in charge and the political structure of the business is equally important.
3. We have assets on the ground. Having operative and QC agents on foreign soil is expensive. Many businesses will not hire someone to QC the product before it gets stuffed into a container. If anything goes wrong when you received the goods, it will be a mammoth task to have it rectified, if it can be rectified.
4. Less Hassle. We are experts in dealing in freight forwarding and customs clearance for our products as we accumulated years of experience. This reduces the stress and hassle involved in shipping, including completing documentation and organising each element of the shipping process. We are your single point of contact, Fundamentally, this will free up your time and resources, allowing you to focus on other aspects of your business. Import and export procedures can be tricky to navigate, especially as different countries have different rules and regulations. We will ensure that all the relevant documents, licenses and fee payments are in place, so you can feel confident that your goods will clear customs.
5. Options. We give you access to a full range of services offered by sea, air, road, rail & combinations of each to ensure cost-effective transit of goods in line with the timescales required to meet deadlines. When going directly to the factory, you’ll need to do this homework for yourself and may be tied to one set of voyage schedules that won’t always best suit your requirements.
6. Fallback. Another benefit is we have a built-in backup when things don’t go according to plan. Many variables can delay a shipping process, and an experienced importer like us will able to best mitigate them.
7. Cheaper Rates. As we collectively bring in a lot of containers. This enables us to negotiate a competitive deal on shipping costs. This similarly applies to UK inland haulage.
8. Customer service and communications. You are benefiting from excellent customer service and communication as standard. We are one phone call away and a single point of contact. No international calls or bad English emails or try to catch them during business hours when you have a massive time zone difference.

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It’s not easy to run a business and unlike large retailers, we need to wear many hats in today’s retail environment. How can you maintain a customer focus if you have a hundred and one things to do? Can you afford to delay responding to customer enquiries and postpone that site visit?

1. Hand sample direct posting service. If you want to avoid the hassle of arranging hand samples, you can utilise our direct sampling service for a small fee which covers the cost of packaging and posting. Our delivery service partners DHL and Royal Mail offer us a very competitive rate and we pass on such savings. Our Royal Mail delivery service plus the sample cost as little as £3.84 + VAT, we prepare and you relax.
2. Zero inventory. Retail space is extremely expensive. Not only in rent but also in business rates. Is it really worth keeping something ready for pickup? And with hundreds of products, is it really effective to just have a couple of lines available? I think you know the answer and we have the answer too. We support the “zero inventory” model so you don’t have to keep anything in store.
3. Expertly prepared information. We have redesigned our packaging and now includes a QR code for the expertly prepared instructions. The customer can find all the information they need by sapping the QR code printed on the packaging. And don’t worry, the website is a standalone website and it does not contain a list of stockists to drive a pricing war.
4. Expert in delivery service. Our warehouse facilitates packing and our ops team deals with booking for the delivery to your customer, just let us know when your customer needed by, if a tail lift is required, and any width restrictions on the road. We will get that done!
5. Images library. You have access to our image library which you can use* to share with your client or use on your website. _{*Subject to terms and conditions}

There you go, take advantage of our services and spend more time on client engagement to get their orders in.